Sample wording to get you started. It is not legal advice. Have a lawyer review it before you send it to clients.
Service Agreement
Parties
This agreement is between [Your business] and [Client name], dated [Date].
Services
[Your business] will provide the floral design and decor described in your proposal or invoice.
Fees and payment
Your date is reserved once this agreement is signed and the deposit is paid. The remaining balance is due as shown on your invoice.
Rescheduling and cancellation
The deposit is non-refundable. If you need to reschedule, let us know as soon as possible and we will do our best to find a new date.
Initial to confirm you read the cancellation terms: [Client initials]
Substitutions and minimums
Flowers are seasonal. We may substitute blooms of equal value and similar style. Final counts are due 30 days before the event and the order may not drop below 85% of the signed proposal. Prices may change with market costs until counts are final.
Rentals, delivery and strike
Vases, arches and backdrops are rentals and remain our property. Missing or damaged rentals are billed at replacement cost.
Venue rules on delivery, setup and strike times come first. We are not liable for wilting caused by heat or weather.
Signature
[ ] I have read and agree to this agreement.